Menu
Cart 0

FAQs

Is shipping combined?

Yes. All orders will be shipped together as a bundle to ensure shipping costs are kept to a minimum. 

 

How long will it take for me to receive my order?

Domestic orders will take between 3-7 business days to arrive once we have packaged and shipped your order.

 

What is your refund policy?

Please choose carefully as we do not accept returns for change of mind, however if you would like to exchange an item we can arrange it. simply send us an email. You will be responsible for any shipping costs.

 

Do you offer free shipping?

Shipping is FREE for domestic orders over $150 (metro areas only)

 

Do you ship internationally?

Yes. shipping times will vary greatly depending on your country. All of our shipping rates are calculated with the Australia Post shipping rates. You are responsible for any customs fees incurred with importing our products.

 

Do you sell wholesale?

All wholesale enquiries should be emailed to info@mineralism.com.au . We wholesale Opals and some other mineral specimens.