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Reserved Orders

Reserved Order Policies: 

These policies are in place for reserved orders : Orders that are placed via Instagram DM , Facebook Messenger, Instagram Live Sales, Email etc. 
For ease of reading, all of these will be referred to as a "Reserve" through this policy. 

  1. If you claim an item as a reserve you are expected to follow through with the purchase. We have a high number of requests that come through daily. Putting items back is unfair to those who want the same item but miss out.
  2. Not honouring your reserve purchases could result in you being banned from reserving in the future. 
  3. We would appreciate if reserved orders are paid within 48 hours. If you need a little more time (waiting for payday, wanting to purchase other items on the site) just let us know. info@mineralism.com.au
  4. If you reserve a high ticket item and would like to arrange a payment plan, please email us at info@mineralism.com.au.
  5. 8 week payment plans are available for reserve purchases over $200 . This does not including shipping and may not be available for discounted items (we make the final decision on the matter). Your items will not be sent out until the item is paid for in its entirety. If you would like to recieve your goods right away, we always have Afterpay as an option for online orders as well. 
  6. Information about Shipping can be found -> HERE <- . We ship orders out as fast as possible. This can take up to 4 days during our busiest periods. 
  7. We offer free shipping on orders over $50 for items that are already listed on the website. This free shipping offer is not always available for reserves.